Client Management
Keep client information and work organized in one place.
CA Hub
CA Hub helps Chartered Accountants manage clients, service requests, document collection, document reuse, and client communication from one organized workspace.
Clients
128
Open requests
34
Completed
512
Pending docs
19
GST Return β July 2026
Client: Apex Trading Pvt Ltd
Value
Keep client records and related work organized in a single workspace.
Upload once and reuse matching Client + Document Type + Period needs.
Create period-aware requests for GST, ITR, audits, and other services.
Clients submit requested documents through a secure magic link.
Keep pending collection moving with scheduled reminder workflows.
The problem
Documents scatter across WhatsApp chats, email attachments, and spreadsheets. The same file gets requested repeatedly. Pending items stay in someoneβs head. Follow-ups become a second job.
Features
Keep client information and work organized in one place.
Create structured work requests for GST, ITR, audits and other professional services.
Generate the required document checklist for each service and period.
Upload a document once and reuse it when the same Client + Document Type + Period is required again.
Clients can securely upload requested documents without creating a CA Hub account.
Keep pending document collection moving with scheduled reminders.
Automatically generate recurring service requests for monthly, quarterly and yearly work.
Understand what happened across your work through audit history and activity timelines.
Product
These product views reflect CA Hub concepts already in the application: dashboards, service requests, document checklists, and the client portal.
Total Clients
128
Open Service Requests
34
Completed Service Requests
512
Pending Request Documents
19
Client: Apex Trading Pvt Ltd
Service: GST Return
Period: July 2026
Upload requested documents
Service: GST Return Β· Period: July 2026
How it works
Step 1
Create the client record your firm will work with.
Step 2
Choose the service and period to generate the checklist.
Step 3
Clients upload through the portal, or matching documents are reused.
Step 4
Review the checklist and mark the service request complete.
Client β Service β Period β Checklist β Upload / Reuse β Complete
Document reuse
Clients often submit the same document for multiple pieces of work. CA Hub keeps reusable client documents organized so matching documents can satisfy future requests without unnecessary duplicate uploads.
Reuse identity is Client + Document Type + Period. Documents are not reused across incompatible periods or types.
Example
Bank Statement
July 2026
One document. Multiple requests.
Client Portal
Clients do not need a CA Hub username or password. They receive a secure magic link associated with a specific Service Request. That link establishes scoped portal access for uploading the requested documents.
Apex Trading Pvt Ltd
GST Return Β· July 2026
Automation
CA Hub supports automated reminder workflows with email and WhatsApp notification support so pending document collection keeps moving.
For CA firms
Security & trust
These points describe controls present in the CA Hub architecture. They are not certifications or compliance guarantees.
Documents are designed for private storage rather than public file URLs.
Client Portal access uses high-entropy magic-link tokens with hashed storage and expiration.
CA access is protected by authentication, authorization, client membership, policies, and scoped queries.
Platform Administrators use a separate Admin authentication context.
Important domain and platform actions can be represented through audit history.
Production document storage can use private Amazon S3 storage.
FAQ
Bring clients, service requests and document collection into one organized workspace.